FAQs

Frequently asked questions? We have the answers!
Welcome to our FAQ page – your one-stop shop for quick answers to all your On Trend Collective questions. Whether it's shipping, returns, product information, or discounts – we're here to help make your shopping experience as easy as possible. Do you have any questions? Feel free to contact us anytime!

Is delivery available worldwide?

Yes, we ship worldwide! Delivery times and shipping costs vary depending on the destination. For a complete overview, see our shipping section at the bottom of this page.

shipment

Delivery times vary depending on the country.
Examples:

Germany: 2–5 working days

USA: 2–5 business days

UK: 2–3 working days

EU: 5–10 working days

Worldwide: Up to 30 working days.

How much are the shipping costs?

Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before you buy.

My item is damaged or incorrect

Please contact us immediately upon receipt at shop.ontrendcollective@gmail.com so that we can resolve the problem quickly.

return

You have 30 days from the date you receive your order to request a return.