Frequently asked questions? We have the answers!
Welcome to our FAQ page – your one-stop shop for quick answers to all your On Trend Collective questions. Whether it's shipping, returns, product information, or discounts – we're here to help make your shopping experience as easy as possible. Do you have any questions? Feel free to contact us anytime!
Yes, we ship worldwide! Delivery times and shipping costs vary depending on the destination. For a complete overview, see our shipping section at the bottom of this page.
Delivery times vary depending on the country.
Examples:
Germany: 2–5 working days
USA: 2–5 business days
UK: 2–3 working days
EU: 5–10 working days
Worldwide: Up to 30 working days.
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before you buy.
Please contact us immediately upon receipt at shop.ontrendcollective@gmail.com so that we can resolve the problem quickly.
You have 30 days from the date you receive your order to request a return.